I. Introduction

The purpose of this Privacy Policy ("Policy") is to describe how Guangzhou Rongjie Energy Technology Co., Ltd. ("the Site" or "we") collects, uses, protects and shares your personal information. We respect and protect the privacy of all users and strictly comply with applicable data protection laws and regulations, including but not limited to The Cybersecurity Law of the People's Republic of China, Personal Information Protection Law of the People's Republic of China, etc. Please read this statement carefully to understand our privacy policy before using our services.

II. Collection of Information

1. User-Initiated Information: We may collect personal information such as your name, contact information (e.g., phone number, email), address, payment information, etc. when you submit a form, participate in a survey, use an interactive feature, or make a purchase.

2. Automatically Collected Information: We use cookies, log files and other technologies to automatically collect information about your visit  and use of the Site, including but not limited to IP address, browser type, access time, pages viewed, etc., in order to improve the quality of our services and user experience.

3. Third Party Services: The Site may use third-party services (e.g., social media plug-ins, analytics tools) to collect or process your information. These services may have their own privacy policies and terms and we encourage you to read and understand them as well.

III. Use of Information

1. Provision of Services: We use the information we collect to provide you with the services you request, such as push notifications, customer service support, etc.

2. Personalised Experience: Depending on your preferences and interests, we may tailor content and services to provide a more personalised experience.

3. Improve Services: By analysing data about user behaviour, we continually optimise and improve our products and services.

4. Compliance and Security: We may use your information to comply with laws and regulations, to prevent fraud and to maintain the security of the Site.

IV. Information Sharing and Disclosure

1. Service Providers: We may share your information with third party service providers (e.g. payment processors, logistics providers) in order to provide the services you have requested.

2. Legal Requirements: We may disclose your information to comply with legal and regulatory requirements or to respond to lawful requests by governmental or judicial authorities.

3. Business Changes: In the event of a merger, acquisition or bankruptcy, we may transfer your information to the new entity.

V. User Rights

1. Access and Correction: You have the right to access and correct the personal information we hold about you.

2. Deletion: You have the right to ask us to delete your personal information in certain circumstances.

3. Refusal and Withdrawal: You have the right to refuse to allow us to process your personal information or to withdraw your previous consent.

4. Complaints: If you believe that our information processing practices violate relevant laws and regulations, you have the right to lodge a complaint with the relevant supervisory authority.

VI. Security Measures

We take reasonable technical and administrative measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. Please note, however, that while we make every effort to ensure the security of information, the Internet is not a completely secure environment and we cannot completely eliminate the risk of data breaches.

VII. Revisions and Updates

We reserve the right to revise this Privacy Policy at any time by posting an updated version on this website. The revised policy will be effective from the date of posting. We encourage you to review this policy periodically to keep up to date with our privacy practices.

VIII. Contact Information

If you have any questions, suggestions or complaints about this Privacy Policy, please contact us at MKT@etcbattery.com.